Contact us.

PLEASE EMAIL | by.kitara@gmail.com

Alternatively, you can submit an ENQUIRY below and we will be in touch soon 🖤

Refund Policy

Should the product be faulty or defective on arrival, we will offer you, full replacement or full refund including postage/shipping costs.

Please be sure to contact us within 7 days of receiving your order.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

*please note - not liking the scent you selected is not considered a valid reason for a refund. However, we may be able to offer local exchange (Brisbane area) on occasion.

Please contact us via email or send through an enquiry form to organise a refund or an exchange.